The terms groupware and CSCW (computer-supported cooperative work) have
received significant attention in computer science and related
disciplines for quite some time now. This book is a revised and extended
version of the 2nd edition of the German textbook "Rechnergestützte
Gruppenarbeit: Eine Einführung in verteilte Anwendungen". It has two
main objectives: first, to outline the meaning of both terms, and
second, to point out both the numer- ous opportunities for users of
groupware and the risks of applying such sys- tems. The book intends to
introduce an area of distributed systems, namely the computer support of
individuals trying to solve a common problem in cooperation with each
other but not necessarily having identical work pi aces or working
times. Computer-supported cooperative work is an interdisciplinary
application domain. It can be viewed as a synergism between the areas of
distributed sys- tems and (multimedia-) communication on the one hand
and between those of information science and socio-organizational theory
on the other hand. Thus, the book is meant to help students of aH these
disciplines, as weH as users and developers of systems which have
communication and cooperation within groups as top priorities.