Do you have what it takes to succeed in your career?
The secret of success is not what they taught you in school. What
matters most is not IQ, not a business school degree, not even technical
know-how or years of expertise. The single most important factor in job
performance and advancement is emotional intelligence. Emotional
intelligence is actually a set of skills that anyone can acquire, and in
this practical guide, Daniel Goleman identifies them, explains their
importance, and shows how they can be fostered.
For leaders, emotional intelligence is almost 90 percent of what sets
stars apart from the mediocre. As Goleman documents, it's the essential
ingredient for reaching and staying at the top in any field, even in
high-tech careers. And organizations that learn to operate in
emotionally intelligent ways are the companies that will remain vital
and dynamic in the competitive marketplace of today--and the future.
Comprehensively researched, crisply written, and packed with fascinating
case histories of triumphs, disasters, and dramatic turnarounds,
Working with Emotional Intelligence may be the most important
business book you'll ever read.
Drawing on unparalleled access to business leaders around the world and
studies in more than 500 organizations, Goleman documents an astonishing
fact: in determining star performance in every field, emotional
intelligence matters twice as much as IQ or technical expertise.
Readers also discover how emotional competence can be learned. Goleman
analyzes five key sets of skills and vividly shows how they determine
who is hired and who is fired in the top corporations in the world. He
also provides guidelines for training in the "emotionally intelligent
organization," in chapters that no one, from manager to CEO, should
miss.
Working with Emotional Intelligence could prove to be the most
important reference for bottom-line businesspeople in the first decades
of the 21st century.
