A pioneering guide to understanding and leading workforce ecosystems,
which include not only traditional employees, contractors, and gig
workers, but also partner and complementor organizations that work with
companies to accomplish enterprise and individual goals.
Who is your workforce? This was a simple question when most
organizations focused on hiring full- and part-time employees, but now
organizations engage with both internal and external collaborators
including subcontractors, freelancers, app developers, marketplace
sellers, and others. As technology enables new, more efficient forms of
working, and roles become more project- and outcomes-based, workforces
are evolving into workforce ecosystems requiring updated strategies,
leadership, and management practices.
Workforce Ecosystems by Elizabeth J. Altman, David Kiron, Jeff
Schwartz, and Robin Jones is an essential research-driven framework for
leading these complex, interconnected workforces. Drawing on case
studies, worldwide surveys, and extensive interviews with C-suite
executives and senior leaders from Amazon, IBM, Mayo Clinic, NASA, Nike,
Roche, Unilever, the US Army, Walmart, and others, the authors explore
what workforce ecosystems are and how to navigate their unique
challenges and opportunities.
Practical and field-tested, Workforce Ecosystems will prepare leaders
to identify distinguishing characteristics of workforce ecosystems; take
advantage of their increasing relevance as the world becomes more
interconnected and technology-enabled; refine business strategies to
incorporate them; focus leadership, management practices, and
technologies to leverage them; and traverse the ethical, societal, and
public policy considerations of workforce ecosystems.
