In Improving Maintenance and Reliability through Cultural Change Steve
Thomas explains to middle managers in the manufacturing and process
industries how to improve maintenance and reliability performance at the
plant level by changing their organization's culture. In so doing he
demystifies the concept of organizational culture and links it with the
eight elements of change: leadership, work process, structure, group
learning, technology, communication, inter-relationships, and rewards.
He goes on to effectively demonstrate how to break the cycle of failed
improvement programs and instead use cultural change to help make
significant and lasting improvements in plant performance.
- Contains exercises that will provide an in-depth understanding of the
material as it relates to the specific circumstances of your
organization.
- Logically organized, so that the workbook chapters complement the
corresponding chapters in the book.
- Works as an effective group-learning tool to use with your peers and
managers to help you collectively think about the book's key concepts
and relate them to your efforts.
- Provides chapter summaries through definitions, charts, and lists.
- Includes valuable forms that can be copied and used to work through
the change process.
- Contains numerous writing exercises, checklists and work activities,
helping to clarify the issues that exist within your organization.
- Includes an ongoing case study that simulates the change process.
