From the visionary head of Google's innovative People Operations comes
a groundbreaking inquiry into the philosophy of work -- and a blueprint
for attracting the most spectacular talent to your business and ensuring
that they succeed.
"We spend more time working than doing anything else in life. It's not
right that the experience of work should be so demotivating and
dehumanizing." So says Laszlo Bock, former head of People Operations at
the company that transformed how the world interacts with knowledge.
This insight is the heart of Work Rules!, a compelling and
surprisingly playful manifesto that offers lessons including:
- Take away managers' power over employees
- Learn from your best employees-and your worst
- Hire only people who are smarter than you are, no matter how long it
takes to find them
- Pay unfairly (it's more fair!)
- Don't trust your gut: Use data to predict and shape the future
- Default to open-be transparent and welcome feedback
- If you're comfortable with the amount of freedom you've given your
employees, you haven't gone far enough.
Drawing on the latest research in behavioral economics and a profound
grasp of human psychology, Work Rules! also provides teaching examples
from a range of industries-including lauded companies that happen to be
hideous places to work and little-known companies that achieve
spectacular results by valuing and listening to their employees. Bock
takes us inside one of history's most explosively successful businesses
to reveal why Google is consistently rated one of the best places to
work in the world, distilling 15 years of intensive worker R&D into
principles that are easy to put into action, whether you're a team of
one or a team of thousands.
Work Rules! shows how to strike a balance between creativity and
structure, leading to success you can measure in quality of life as well
as market share. Read it to build a better company from within rather
than from above; read it to reawaken your joy in what you do.
