If your answer to any of the above questions is yes, then this is the
one-stop book that will help you not just see light at the end of the
tunnel, but light up the entire tunnel! Most new employees join the
workforce with misguided enthusiasm, putting in hard labour and spirited
efficiency only to get disenchanted when their lazy, smooth-talking
colleague gets the big promotion or raise. The reason this 'smooth
operator' does well is because he knows what tilts the system in his
favour.