For securing the long-term profitability today, businesses are agreed to
develop, maintain and create brand loyalty in such a way to maintain
loyal customers, but it is difficult in one way or another in such a
turbulent and competitive environment. Brand loyalty is the repeat
purchase of any customer that reflects his or her conscious decision to
continuously purchase that product in future. Abdul Rehman and Muhammad
Zia-ur-Rehman have explored and analysed very aptly the role of brand
loyalty for a successful organisation. This book is a must read book for
those who want to set their companies with a better performance in this
competitive business world.