General Assembly resolution 70/186 mandates the Intergovernmental Group
of Experts on Consumer Protection Law and Policy to conduct voluntary
peer reviews on consumer protection law and policy. The purpose of
voluntary peer reviews in this field is to provide an external and
independent assessment of the effectiveness of consumer protection law
and policy in a given country; to identify the challenges to be
addressed and areas to be improved in the legal and institutional
frameworks, thereby contributing to enhancing quality, efficiency and
consumer protection regimes; to assess the consumer protection awareness
of relevant stakeholders and their contributions in this area; to
formulate and recommend appropriate measures, designed in consideration
of the economic and developmental particularities of each country, to
address these challenges; and, where appropriate, to assist countries in
implementing the recommendations by developing a capacity-building
project in consultation with the country concerned. The present
publication serves as basis for the Voluntary Peer Review on Consumer
Protection Law and Policy of Chile.