TrixBox is a telephone system based on the popular open source Asterisk
PBX (Private Branch eXchange) Software. TrixBox allows an individual or
organization to setup a telephone system with traditional telephone
networks as well as Internet based telephony or VoIP (Voice over
Internet Protocol). SugarCRM is already integrated with Asterisk, hence
it has been bundled with Trixbox too to increase flexibility. This book
guides the reader in the setup of this system and how to manage the
telephone system. The book begins by introducing telephony concepts
before detailing how to plan a telephone system and moving on to the
installation, configuration, and management of a feature packed PBX.
This book provides examples of a well laid out telephone system with
accompanying spreadsheets to aid the reader in building stable telephony
infrastructure.