Mark Stickdorn

(Author)

This Is Service Design Thinking: Basics, Tools, CasesPaperback, 1 April 2012

This Is Service Design Thinking: Basics, Tools, Cases
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Print Length
376 pages
Language
English
Publisher
Bis Publishers
Date Published
1 Apr 2012
ISBN-10
906369279X
ISBN-13
9789063692797

Description

This book, assembled to describe and illustrate the emerging field of service design, was brought together using exactly the same co-creative and user-centred approaches you can read and learn about inside. The boundaries between products and services are blurring and it is time for a different way of thinking: this is service design thinking. A set of 23 international authors and even more online contributors from the global service design community invested their knowledge, experience and passion together to create this book. It introduces service design thinking in manner accessible to beginners and students, it broadens the knowledge and can act as a resource for experienced design professionals.

Product Details

Author:
Mark Stickdorn
Book Format:
Paperback
Date Published:
1 April 2012
ISBN-10:
906369279X
ISBN-13:
9789063692797
Language:
English
Pages:
376
Publisher:

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