In the winter of 1996, after 4 years of planning and research, the
Symposium on the Virtual Utility was held in Saratoga Springs, New York.
It was sponsored by Niag- ara Mohawk Power Corporation, Co-sponsored by
CSC Index and the New York State Energy Research and Development
Authority and hosted by Rensselaer Poly- technic Institute, Troy, NY.
The symposium sought to identify new areas of inquiry by presenting
cutting-edge academic and practitioner research intended to further our
understanding of the strategic, technologically-driven issues
confronting the elec- tricity production and distribution process. The
program sought to offer new in- sights into rapid changes in the utility
industry, in part, by examining analogues from manufacturing and
telecommunications. In addition to identifying new research areas, the
symposium yielded a number of important findings and conclusions. This
volume contains the presented papers of the meeting, the discussant
reports and two special papers prepared by the meet- ing rapporteurs who
performed superbly in analyzing, synthesizing, explaining and generally
bringing a cohesive perspective to the interesting yet complex set of
ideas presented at this unique meeting. We would like to acknowledge the
people and organizations that contributed to this effort. We thank
Niagara Mohawk Power Corporation and Albert Budney, its President &
Chief Operating Officer for sponsoring this project, and Andrew Vesey,
Vice President, I whose vision, support and championing made this
project possible.