The bestselling guide to Toyota's legendary philosophy and production
system--updated with important new frameworks for driving innovation and
quality in your business
One of the most impactful business guides published in the 21st Century,
The Toyota Way played an outsized role in launching the
continuous-improvement movement that continues unabated today.
Multiple Shingo Award-winning management and operations expert Jeffrey
K. Liker provides a deep dive into Toyota's world-changing processes,
showing how you can learn from it to develop your own improvement
program that fits your conditions. Thanks in large part to this book,
managers across the globe are creating workforces and systems that
produce the highest-quality products and services, establish and retain
customer loyalty, and drive business profitability and sustainability.
Now, Liker has thoroughly updated his classic guide to include:
- Completely revised data and updated information about Toyota's
approach to competitiveness in the new world of mobility and smart
technology
- Illustrative examples from manufacturing and service organizations
that have learned and improved from the Toyota Way
- A fresh approach to leadership models
- The brain science and skills for learning to think scientifically
- How Toyota applies Hoshin Kanri, a planning process that aligns
objectives at all levels and marries them to business strategy
Organized into thematic sections covering the various aspects of the
Toyota Way--including Philosophy, Processes, People, and Problem
Solving--this unparalleled guide details the 14 key principles for
building the foundation of a powerful improvement system and managing it
for ultimate competitive advantage.
With The Toyota Way, you have an inspiration and a model of how to set
a direction, continuously improve and learn at all levels, continually
"flow" value to satisfy customers, improve your leadership, and get
quality right the first time.
