According to William Ury, it takes two sides to fight, but a third
to stop. Distilling the lessons of two decades of experience in family
struggles, labor strikes, and wars, he presents a bold new strategy for
stopping fights. He also describes ten practical roles--as managers,
teachers, parents, and citizens--that each of us can play every day to
prevent destructive conflict. Fighting isn't an inevitable part of human
nature, Ury explains, drawing on his training as an anthropologist and
his work among primitive tribes and modern corporations. We have a
powerful alternative--The Third Side--which can transform our daily
battles into creative conflict and cooperation at home, at work, and in
the world.