Technological advances, an increasingly globalized workforce and seismic
global events mean that change is a constant feature of business life
today. The consequences of not managing change effectively can be
devastating for businesses.
How can managers deal with change brought about by unpredictable events?
How can they embrace change and communicate its benefits to
stakeholders? How can organizations ensure the ongoing success of
change?
John Hayes's bestselling textbook equips you with the practical tools
and academic knowledge to tackle these questions and many more. Offering
unrivalled breadth, it will guide you clearly through all stages of the
change process, from recognizing the need for change to ensuring its
successful implementation. Its unique underpinning framework, based on a
process model of change, will help you to view change as purposeful and
ordered, rather than something chaotic and unmanageable.
This sixth edition covers all of the key theories, tools and techniques
of organizational change, and offers everything you need to know about
organizational change today:
- Brand new international case studies and examples allow you to
understand change in context
- Coverage of 'big-bang' disruptions, offers you a framework for dealing
with unforeseen global events like pandemics, economic instability and
climate change
- Updated research reports show you the latest theory in the field
- New learning objectives, reflective questions and experiential
exercises help you to consolidate your learning and revise effectively
- Increased coverage of SMEs, public sector and family businesses shows
you change in diverse sectors