This practical guide, with a foreword by Nobel Laureate Archbishop
Desmond Tutu, will assist those interested in conflict resolution to
better understand the psychological processes of parties in conflict and
mediation. As Randolph argues, psychology is increasingly perceived by
lawyers as a vital tool for resolving conflicts in the litigation
environment, whether in commercial, family, community or employment
disputes. With an ever-growing demand for mediators across international
borders, the psychologically-informed mediator can also provide much
needed facilitation in global trade and peace negotiations, as well as
being invaluable in helping to resolve a variety of political and
international conflicts.