Learn the proven, time-tested human relations principles from Dale
Carnegie Training and discover how bring creativity, enthusiasm, and
productivity to your job. Dale Carnegie, in this book stresses on the
point that relationship building is the cornerstone of every successful
business. He suggests that businesses can no longer ignore the needs of
their customers and also mentions that, 'people will have to think
quicker, work smarter and dream wilder and relate to each other in very
different ways..' Carnegie says, 'About 15 per cent of one's financial
success is due to one's technical knowledge and about 85 per cent is due
to skill in human engineering - the personality and the ability to lead
people.' In this book he emphasizes the need for such a leader who will
have to communicate and inspire others using a distinguished skill set,
encouraging his people to adapt to change and move with the times and by
recognizing untapped and creative talent within their workplace.
Although, Carnegie wrote this book years ago, he did leave a set of
principles that are as relevant today as they were then. Some of his
principles that any leader can easily apply in their daily lives are:
Consider the other persons' perspective Praise genuinely and
open-heartedly Tap on the power of enthusiasm Respect others' dignity
Keep criticism on the low Give people a good reputation to live up to
Maintain a balance between work and fun, in life and workplace. The
Leader in You proves that the most important investment you will ever
make is in yourself.