THE TOP SELLING FIRST-TIME MANAGER SERIES HAS SOLD OVER 500,000
COPIES
Every manager must be prepared to face tough situations that
management training never warned them about. This is the go-to resource
for handling everything from a disruption in workflow to managing a
hostile workplace, and even handling an international pandemic.
As a manager, you are prepared to face any challenge when it comes to
the work at hand, but you may not be ready to overcome a hostile work
environment, a catastrophic disruption in workflow, or any other of a
multitude to challenges that can arise, seemingly from nowhere.
Paul Falcone, author of 101 Tough Conversations to Have with Employees
and HR and leadership expert will help you master unforeseen challenges
in the workplace, including:
- Individual Crises: Whether issuing disciplinary actions, losing a key
member of the team, delivering bad news to your boss, or even being
set up for pretaliation, there are steps you can take to overcome
these challenges.
- Departmental or Team Crises: Inheriting a new team can be tough and,
even worse, handling internal disputes can cause a serious disruption
in workflow and impact a team's energy.
- Company Crises: When the company faces challenges, they often pass
that stress to managers. As a manager, you must maintain a positive
environment and it's not as difficult as you think.
- Social and Global Crises: You must master the skills of listening,
stress management, and knowing how to navigate your own emotions
during any global crisis.
This timely follow-up to the go-to manual for management training, The
First-Time Manager, will teach you how to face tough situations you
never expected to face.
