How engaged are your employees, really? Companies talk about 'employee
engagement' and they accept its importance, yet strangely, they adopt
out-dated methods when analysing and measuring this engagement. A
leading engagement expert offers a new framework for taking the genuine
pulse of a company - so that leaders and management can truly understand
how their people are feeling and know what actions to take that result
in better performance. Based on making results instantly and
transparently available, and then determining with employees the real
factors that lie within their feelings, managers can more easily assess
the way they need to approach an issue. If, as the cliché goes, 'people
are a company's greatest asset', then ensuring their close engagement is
essential for any company. This book argues powerfully for a radical new
approach to employee engagement, based on understanding the minds and
emotions of the people who work in organizations.