Business writing has been transformed in our era from long, leisurely
letters to fast faxes, instant e-mails, crisp memos, and concise
letters. Your reader doesn't have time to waste. And neither do you.
That's where The Encyclopedia of Business Letters, Faxes, and E-mails
can help.
Here You'll find the most complete and up-to-date collection of model
business correspondence for every conceivable occasion--sample letters,
memos, and e-mails you can use as is or adapt for your own purposes.
This invaluable reference contains more than 300 model letters with
instructions for adapting each to your particular situation. Letters are
organized into chapters by category, and the detailed table of contents
guides you quickly to the letter that best suits your needs.
For each model letter, You'll find:
Introductory comments that give you a working knowledge of each kind of
correspondence.
Several variations of tone and style from which you can pick the one
that suits you best.
Analysis that reveals the formula to writing each kind of letter.
Instructions on how to format, design, print, and deliver your
correspondence for best effect.
This revised edition The Encyclopedia of Business Letters, Faxes, and
E-mails contains more help than ever, including:
An expanded introduction to writing letters, faxes, and e-mails, with
new tips and advice on the best use of each
Ample guidance on the nuances of e-mail, including hints for avoiding
common pitfalls
Dozens of additional sample e-mail formats to meet today--s
communication needs
Even more focused, easy-to-remember directions for organizing your
thoughts and composing even the toughest kinds of correspondence don't
go to work without it!
