If you're a new or experienced designer of conversational voice first
experiences, this handy reference provides actionable answers to key
aspects of eyes-busy, hands-busy, voice-only user interfaces. Designed
as a companion to books about conversational voice design, this guide
includes important details regarding eyes-free, hands-free, voice-only
interfaces delivered by Amazon Echo, Google Nest, and a variety of
in-car experiences.
Authors Ahmed Bouzid and Weiye Ma provide far-field voice best practices
and recommendations in a manner similar to The Elements of Style, the
popular American English writing style guide. Like that book, The
Elements of Voice First Style provides direct, succinct explanations
that focus on the essence of each topic. You'll find answers quickly
without having to spend time searching through other sources.
With this guide, you'll be able to:
- Craft just the right language to enable your voicebot to effectively
communicate with humans
- Create conversational voice interfaces that are robust enough to
handle errors and failures
- Design highly usable conversational voice interfaces by paying
attention to small details that can make or break the experience
- Build a design for a voice-only smart speaker that doesn't require
customers to use their eyes or hands
