The book addresses the most recent challenges faced by the postal and
delivery sector. This book includes original essays by prominent
researchers and practitioners in the field of postal and delivery
economics, originally presented at the 28th Conference on Postal and
Delivery Economics held online, December 1-5, 2020. Chapters discuss
topics such as the sustainability of the universal service obligations
(USO) quality of service, last mile solutions, competition in
liberalized markets, data protection, environmental sustainability, and
the impact of the COVID-19 pandemic. This book will be a useful tool not
only for graduate students and professors interested in postal and
regulatory economics, but also for postal administrations, consulting
firms, and federal government departments.