"Mark Schwartz turns the tables on bureaucracy, offering a practical
guide to stripping out a labyrinth of rules and replacing them with
simplicity, ease, and automation." --Kimberly Johnson, COO, Fannie
MaeMark Schwartz, author of leadership classics A Seat at the Table and
The Art of Business Value, reveals a new (empowering) model for the
often soul-shattering, frustrating, Kafkaesque nightmare we call
bureaucracy. Through humor, a healthy dose of history and philosophy,
and real-life examples from his days as a government bureaucrat,
Schwartz shows IT leaders (and the whole of business) how to master the
ways of the Monkey, the Razor, and the Sumo Wrestler to create a lean,
learning, and enabling bureaucracy. For anyone frustrated by roadblocks,
irritated the business can't move fast enough, or suffering under the
weight of crushing procedures, this book is for you. No matter your
role, you need a playbook for bureaucracy. This is it. With this
playbook, you can wield bureaucracy as a superpower and bust through it
at the same time."Bureaucracy has never been discussed in such an
entertaining and educational way before. Learn how to clean out the
organizational 'scar tissue' that is slowing you down." --Adrian
Cockcroft, former VP of Amazon Sustainability Architecture