- Examines the larger issues (culture, leadership, commitment,
consistency) that functionaries cannot overcome without strong senior
management involvement.
- Focuses on the managerial leadership, cultural change,
organization-wide commitment, and perseverance required to transform
the operational environment from reactive to proactive.
- Uses illustrations to visually convey Principles and Concepts of
Maintenance/Reliability Excellence.
- Includes appendices that provide generic tools and plans used to drive
the essential change.
Reliability is dependent upon shared understanding and beliefs. Managers
at all levels must understand how their decisions and directions often
impact adversely the ability of their organization to achieve and
perpetuate Reliability...thereby undermining realization of broad
business objectives.
This book identifies and explores fifteen cultural obstacles commonly
encountered by most organizations in their pursuit of World-Class
Reliability. The intent is to provide senior management with a wake-up
call. They must address the identified obstacles the people they have
charged with pursuit of reliability (middle managers, engineers and
functional specialists) can be successful. Otherwise, senior management
is its' own worst enemy. It is a must-read for Senior Managers at all
levels (Corporate to Plant and within Plant at Departmental levels).
"Good things come in small packages. If you want to read a book that
may seem more like an autobiography for most maintenance professionals,
read Don Nyman's "The 15 Most Common Obstacles to World Class
Reliability". Mr. Nyman not only does a superb job summing up the
challenges faced by most Maintenance Managers, he provides an easy to
understand road map to follow for solutions. Best of all - this book can
be read in one or two sittings. Get a copy of this book for all your
supervisors, planners, operations and maintenance managers."
Terrence O'Hanlon, CMRP
Reliabilityweb.com, Uptime MagazineIntroduction
Origin of Identified Obstacles & Insights Presented
Creating a Culture for Reliability
- Obstacle 1: Lack of Understanding, Beliefs and Commitment
- Obstacle 2: Lack of Integrated Missions, Plans, Goals, etc
- Obstacle 3: Emphasis on Cost Reduction vs. Reliability Excellence
- Obstacle 4: Failure to Effect the Cultural Change to Pro-Action
- Obstacle 5: Insufficient Organizational Stability
- Obstacle 6: Lack of Master Plan, Budget and Commitment
Structuring the Maintenance Organization for Reliability
- Obstacle 7: Organized for Reaction to Detriment of Reliability
- Work Type Organizational Structure
Clarifying Required Asset Capacity and Maintenance Workload
- Obstacle 8: No Clear Quantification of Required Asset Capacity
- Obstacle 9: No Clear Quantification of Workload & Required Access
Balancing Maintenance Resources & Workload
- Obstacle 10: Imbalance of Workload and Authorized Resources
Maintenance Skill Requirements
- Obstacle 11: Incumbent Skills Fall Short of Technology Requirements
- Souces of Skilled Technicians
- Education/Trainng Options
- The Skills Training Process
- Pay for Skills
Materials Support
- Obstacle 12: Procurement Focused on Initial Cost; Not Reliability
- Vendor Partnerships
Insufficient Preparation
- Obstacle 13: Planning
- Work Measurement
Insufficient Statement of Expectations
- Obstacle 14: The Coordination Process
- Scheduling
- Schedule Compliance
- Obstacle 15: Insufficient Leadership of Job Execution
Appendices
