The coauthors of the New York Times-bestselling Difficult
Conversations take on the toughest topic of all: how we see ourselves
Douglas Stone and Sheila Heen have spent the past fifteen years working
with corporations, nonprofits, governments, and families to determine
what helps us learn and what gets in our way. In Thanks for the
Feedback, they explain why receiving feedback is so crucial yet so
challenging, offering a simple framework and powerful tools to help us
take on life's blizzard of offhand comments, annual evaluations, and
unsolicited input with curiosity and grace. They blend the latest
insights from neuroscience and psychology with practical, hard-headed
advice. Thanks for the Feedback is destined to become a classic in the
fields of leadership, organizational behavior, and education.