This book discusses how systems thinking and approaches can aid
management consultants in navigating the complexities of client advisory
in current realities. It thereby brings to the forefront aspects of
holism, flexibility and responsibility - the keys to success in today's
world.
Management consultants are called in to offer an independent expert view
of an organisation/ a situation and are expected to address some of the
most pressing problems businesses face. The client does not exist in a
silo, but in a complex environment that lies at the intersection of a
range of internal and external factors that are often unseen and
unpredictable. The organisation itself presents an alien territory that
the consultant is expected to acclimatise to within a very short period
of time, and come up with solutions that "insiders" would not have been
able to visualise.
The book presents a range of ideas, concepts and reference cases that
are relevant and topical for consultants in their daily work. It argues
that systems thinking allows holism and flexibility in management
consulting - while holism is about the ability to encompass the
environmental and organisational complexity, flexibility is about the
ability to think creatively and adopt different approaches to
accommodate this complexity.
With commentaries, case studies, conceptual models and perspectives that
cut across multiple industries, sectors and countries, this book is a
valuable resource for academics and professionals alike. The book's
inner pages and its page on Springer.com contain additional comments
providing perspectives of clients, industry experts and academia.
