Symbiosis in nature is the interaction between two distinct species
looking to forge closer long-term relationships. There are three types
of interactions; ""Mutualism"" (honey bees and flowers for example,
where both species benefit), ""Commensalism"" (A bird's nest on a tree
for example, where one species benefits whilst the other is not harmed)
and ""Parasitism"" (humans and mosquitoes for example, where one species
benefits and the other is harmed). Symbiotic, human to human
interactions seek to form closer long-term relationships based on
""Mutualism"", the type of interaction where there is mutual benefit. In
the business context, symbiosis happens when key stakeholders
collaborate as true partners (not adversaries) for mutual benefit.
Assets exist to provide value to the organization and its stakeholders.
The hotel asset owner through his representative interacts with the
hotel brand operator to create value; find improvements, find
opportunities. This book primarily looks at hospitality management, key
relationships and the complex operational dynamics between two key
stakeholders; hotel asset owners and their branded hotel operators
focusing on five key principles and a symbiotic leadership approach as a
key enabler. There is a lot of room for improvement and it is this
crucial relationship that is examined. This guidebook has been written
for hotel brand operators, hotel asset owners and their representatives
who are managing, overseeing or monitoring a business venture for
themselves or on behalf of others. It is also a valuable guide for
students of hospitality as well as the curious layman - anyone who has
stayed in a hotel.
