Institutions focusing on higher learning in health care are turning to
distance education as an opportunity to increase enrollments and deliver
high-tech education to students. This viable solution is being used to
address the need to stay abreast of the many technological changes in
health care delivery and the increasing demand for more health care
professionals. As institutions change the way they offer education, they
must also change the way they offer student support services. Students
enrolled in a distance education program at a public health-sciences
research university were surveyed to determine their administrative
support needs. Identifying if support services meet the student's needs
and if additions or improvements in services are needed is essential to
student satisfaction and future accreditation.