What will you do...
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if colleagues covertly or overtly break protocols?
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if you need to give constructive feedback?
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if need to ask for help from these colleagues or seek alternative
teachers?
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if you need to take the necessary time to follow protocols, but more
experienced colleagues do not follow them or support you in your
efforts?
Explore all of the critical ways your ability to communicate
successfully can positively impact not only nurse-client, nurse-family,
and colleague-colleague relationships, but also your ability to make the
work environment less stressful and to manage professional and personal
challenges, even in a world still reeling from the impact of the
pandemic.
Step by step, you'll build the essential communication skills you need,
with an emphasis on developing the emotional intelligence necessary to
speak assertively and listen respectfully in the high-stakes,
high-pressure environments where nurses work.
Five Stars!! Every nurse needs to read this!!!!!!!!"I was lacking
in some essential communication skills and didn't know it until I read
this book. It's easy to follow. I recommend this book to all of my
coworkers. Highly recommend!!!"--Online Reviewer
- New! 4-color, contemporary design
- New! "Confident Voices: On Resilience" helps entry level nurses
who are joining a workforce that is traumatized and/or burned out.
- Considers all aspects of communication, including emotional
intelligence, group dynamics, organizational development, complex
adaptive systems, and more.
- Focuses on self-awareness, self-esteem, and respect for others.
- Addresses real-world stressors, challenges, and workplace issues,
bridging the gap between academia and professional nursing practice.
- Features case studies that use brief vignettes to explore a range of
scenarios, followed by discussion questions.
