Activities performed in organizations are coordinated via communication
between the people involved. The sentences used to communicate are
naturally structured by subject, verb, and object. The subject describes
the actor, the verb the action and the object what is affected by the
action. Subject-oriented Business Process Management (S-BPM) as
presented in this book is based on this simple structure which enables
process-oriented thinking and process modeling.
S-BPM puts the subject of a process at the center of attention and thus
deals with business processes and their organizational environment from
a new perspective, meeting organizational requirements in a much better
way than traditional approaches. Subjects represent agents of an action
in a process, which can be either technical or human (e.g. a thread in
an IT system or a clerk). A process structures the actions of each
subject and coordinates the required communication among the subjects.
S-BPM provides a coherent procedural framework to model and analyze
business processes: its focus is the cooperation of all stakeholders
involved in the strategic, tactical, and operational issues, sharing
their knowledge in a networked structure.
The authors illustrate how each modeling activity through the whole
development lifecycle can be supported through the use of appropriate
software tools. The presentation style focuses on professionals in
industry, and on students specializing in process management or
organizational modeling. Each chapter begins with a summary of key
findings and is full of examples, hints, and possible pitfalls. An
interpreter model, a toolbox, and a glossary summarizing the main terms
complete the book. The web site www.i2pm.net provides additional
software tools and further material.