"Much has been said or written in recent times about the value of Six
Sigma methodologies in driving organizational improvement. Yet, so many
still seem to be intimidated by or skeptical about these principles and
tools. In this text, Drs. Gitlow and Levine have provided a pragmatic,
user-friendly treatment of underlying principles and methods, management
obligations, and helpful case study examples to assist all of us in
value-added enterprise-wide improvement."
-Gary Floss, Managing Director, Bluefire Partners, and Board of
Directors, the American Society for Quality (ASQ)
"The authors provide the perfect blend of managerial insight and a
straightforward "how to" approach to statistics. Anyone interested in
learning about Six Sigma for the first time, or practitioners wanting to
learn more, will find this book to-the-point, exciting, and easy to
read. And also hard to put down!"
-Timothy C. Krehbiel, Professor of Decision Sciences and MIS, Miami
University (Ohio)
"This book provides an excellent understanding of the foundations of
quality management that provide a basis for the evolution of Six Sigma.
For executives who wish to be "Champions" of Six Sigma, this book
provides an understanding of what to expect of Green Belts as they work
through a DMAIC project and what they should expect of themselves. Green
Belt candidates will find the case studies extremely useful and
informative. Both Champions and Green Belts will benefit from the
comprehensive coverage of certification."
-Edward A. Popovich, Ph. D., Vice President, Enterprise Excellence, Boca
Raton Community Hospital and President, Sterling Enterprises
International, Inc.
The first complete Six Sigma implementation guide for Green Belts and
Champions!
- Understand the rationale for Six Sigma
- Implement a proven executive framework for a successful quality
initiative
- Use the DMAIC method for improvement from start to finish: Define,
Measure, Analyze, Improve, and Control
- Manage Six Sigma statistics-without becoming a statistician
- Learn through complete detailed manufacturing and service case
studies
- Learn how to understand and manage Six Sigma statistics, through
practical, Minitab-based application examples. Includes instructions
for using Minitab software
- Learn how to pass Six Sigma certification examinations with sample
questions and answers
If you're "project managing" Six Sigma (potential Green Belt)-or
promoting it at the executive level (potential Champion)-this is your
book. It's the first Six Sigma book written specifically for Green
Belts, Champions...and anyone who plans to become one. Two experts help
you master the entire DMAIC model: Define, Measure, Analyze, Improve,
and Control. You'll discover realistic solutions for Six Sigma's
profound human and technical challenges. You can even prepare for one of
the world's leading Six Sigma certification programs. Clear, detailed,
and proven...this is the one indispensable book for anyone who must
manage Six Sigma to success.
(c) Copyright Pearson Education. All rights reserved.
