This book introduces the reader to Six Sigma, a problem-solving
technique for reducing defects and variation in processes. The author
uses DMAIC phases (Define, Measure, Analyze, Improve and Control) and a
data-centric approach, leveraging applied statistics with
Minitab(R). Readers are enabled to solve novel problems where
there isn't an apparent root cause or solution identified. The author
walks readers through an (imaginary) case study, explaining both the
DMAIC approach and how to use Minitab in a practical way. The
presentation includes data sets and instructions on how to analyze data
in the context of Six Sigma using Minitab.