This volume presents a detailed explanations of business analysis
concepts, terms, tasks, and techniques, and includes examples to help
readers understand how to apply them to real-world situations. It also
delineates the key activities that are core to the BA role and the
diverse range of activities analysts perform based on their career
competency level, ranging from problem solving and identification of
business opportunities, to complex systems thinking and solution
development, to strategic planning and change management. It is a
must-have reference for BA generalists, specialists, and hybrids at
every career level and industry segment or perspective.