This book focusses on the after sales business and presents the Service
Parts Planning (SPP) solution which was developed by SAP in a joint
effort with Caterpillar and Ford in order to address the specific
planning problems of service parts. The book explains the processes,
structures, and functions of this solution and is targeted at decision
makers, project members and project managers who are involved in an
implementation of SAP Service Parts Planning or for users who want to
gain a better understanding of the state of art in spare parts planning
and the SAP Service Parts Planning software.