This exciting new book is the first of its kind to offer an analysis of
Service Navigation and provide a framework for understanding the role
and its application across a range of fields of practice. With an
emphasis on the participation of individuals in their own care, it
directly addresses the recent changes in policy and service development
in health and human services, including the introduction of the National
Disability Insurance Scheme.
Developed by a team of experts at one of Australia's leading
universities, this unique text helps social workers, nurses, and allied
health workers navigate the various systems that the service user has to
use to become responsible for managing their own care arrangements and
to help them to achieve their desired goals.