Service Enterprise Integration: An Enterprise Engineering Perspective
examines a range of topics on IT-based enterprise integration, using the
service work done in manufacturing as a point of departure. It
investigates the proven concepts, models, methods, and techniques in
manufacturing operations and examines all aspects that are relevant to
the problem of service productivity. The result is a systematic
examination of the developing business model, service enterprise
integration. The book presents a variety of on-going efforts to provide
new results and solutions to the problem of service productivity. These
presentations will be in the form of contributing chapters by leading
researchers who will provide critical literature reviews, conceptual
analysis, and solution-result-oriented applications on topics including
ontology, reference models, ERP, supply chain integration, knowledge
management, data security, and a variety of cases on particular
applications.