Wall Street Journal Bestseller
"The pick of 2014's management books." -Andrew Hill, Financial
Times
"One of the top business books of the year." **-**Harvey Schacter, The
Globe and Mail
Bestselling author, Robert Sutton and Stanford colleague, Huggy Rao
tackle a challenge that determines every organization's success: how to
scale up farther, faster, and more effectively as an organization grows.
Sutton and Rao have devoted much of the last decade to uncovering what
it takes to build and uncover pockets of exemplary performance, to help
spread them, and to keep recharging organizations with ever better work
practices. Drawing on inside accounts and case studies and academic
research from a wealth of industries-- including start-ups,
pharmaceuticals, airlines, retail, financial services, high-tech,
education, non-profits, government, and healthcare-- Sutton and Rao
identify the key scaling challenges that confront every organization.
They tackle the difficult trade-offs that organizations must make
between whether to encourage individualized approaches tailored to local
needs or to replicate the same practices and customs as an organization
or program expands. They reveal how the best leaders and teams develop,
spread, and instill the right mindsets in their people-- rather than
ruining or watering down the very things that have fueled successful
growth in the past. They unpack the principles that help to cascade
excellence throughout an organization, as well as show how to eliminate
destructive beliefs and behaviors that will hold them back.
Scaling Up Excellence is the first major business book devoted to this
universal and vexing challenge and it is destined to become the standard
bearer in the field.
