Packed with practical examples, case studies, and proven
recommendations, this handbook helps you manage enterprise-grade
Salesforce programs
Key Features:
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Explore the end-to-end Salesforce implementation lifecycle with
templates and practical examples
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Discover common issues and strategies for mitigation and prevention
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Work with checklists to assess the state of your Salesforce
implementation in each phase
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Purchase of the print or Kindle book includes a free PDF eBook
Book Description:
With ever-growing digital transformation programs involving Salesforce,
there is a greater need for a comprehensive overview of the phases and
activities specific to Salesforce implementations. This book will act as
a detailed guide for your Salesforce implementation journey, including
common issues and pitfalls to mitigate and prevent errors.
The Salesforce End-to-End Implementation Handbook starts with the
pre-development phase. Here you'll understand how to define the vision
and nature of your project, determine your change management strategy
and delivery methodology, learn to build a business case for your
project, get insights on engaging with Salesforce and implementation
partners, and learn to establish a governance framework.
As you progress, you'll gain insights on the necessary activities,
milestones, and common issues faced in salesforce implementation, along
with strategies to mitigate them. At the end of each section, you'll
find evaluation checklists to assess the state of your Salesforce
implementation.
By the end of this book, you'll be well-equipped to set up Salesforce
projects and programs effectively and deliver maximum ROI.
What You Will Learn:
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Discover the critical activities in Salesforce implementation
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Address common issues faced in implementing Salesforce
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Explore appropriate delivery methodology
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Understand the importance of a change management strategy
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Govern Salesforce implementation through all its phases
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Gain insights on key activities in the continuous improvement phase
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Leverage customer 360 for analytics, AI and automation
Who this book is for:
This book is for salesforce consultants, architects, project/program
managers, delivery leaders for salesforce implementation, or product
owners- planning to implement Salesforce or already implementing
Salesforce for their organizations.
If you are switching to a role in salesforce development, this book will
act as a guide on what to expect on the job and how to ace it.
Familiarity with basic business, CRM, and project management concepts is
required.
