Road passenger transport management is an important role, involving the
planning and coordinating of passenger transport operations, including
routes and schedules. Managers ensure that passengers reach their
destinations safely, on time and in the most cost-effective way. Road
Passenger Transport Management covers all the essential tasks a
transport manager is expected to master.
Road Passenger Transport Management provides tips and tools for
working with customers, planning routes and scheduling delivery times,
as well as managing a team of supervisors, administration staff and
drivers. The authors include guidelines for coordinating staff training
and arranging vehicle maintenance, MOTs and tax payments, as well as
organizing vehicle replacements and managing contracts and developing
new business. This is a contributed book, with expertise shared from
well-known academics and practitioners who have spent many years in the
passenger transport field. The tools and case studies in this vital new
guide will enable readers to learn new skills or build on existing
expertise. Online supporting resources include sample performance
reports and target assessment forms.