This book addresses the buying organizations' perspective on risks,
relationships and success factors for accomplishing a successful IT
Outsourcing (ITO). Today's landscape in ITO is complex and these
perspectives are important in ITO and therefore there is still a need
for it to be further explored. Furthermore the studies concerned the
risks, relationships and success factors in ITO need to be extended in
more large companies from different countries to better understand how
we could improve the ITO in these companies. In order to address this
issue the authors of this book have performed different studies that
span about 10 years concerning the risks, relationships and success
factors in ITO in large companies in Sweden. The authors have focused on
both theoretical and practical aspects concerning risks, relationships
and success factors in ITO and they have used transaction cost theory,
agency theory and core competency theory as main theories to support
their research. The data concerning this study has been collected at two
different times during the last 10 years with about five years'
difference between them. In this way the performed research has enabled
a comparison of the data collected on two different periods in time
including of the related changes. The book will help researchers in ITO
as well as practitioners like ITO decision makers in large companies to
understand how to mitigate the ITO risks, improve their ITO
relationships and identify the ITO success factors.
