Is it possible that the way to win in business is to give employees
exactly what they want? Yes. As RESPECT reveals, managers and
organizations who give their employees what they want outperform those
who don't. This is no hunch - it's a fact based on more than 25 years of
global research. Drs. Jack Wiley and Brenda Kowske have amassed a
research database unlike any other, and it all started with this simple
question: "What is the most important thing you want from the
organization for which you work?"
Organizations that apply this research have more engaged employees, more
satisfied customers, and better shareholder returns. It all boils down
to seven key elements, summarized by the acronym RESPECT. These are the
seven things that employees really want: Recognition, Exciting Work,
Security, Pay, Education, Conditions and Truth.
This book taps the authors' "in the trenches" consulting experience and
offers real solutions on each element of RESPECT. Written for all
types of leaders--from supervisors to the c-suite--readers can pick and
choose the proven solutions that are relevant to their own
organizations.
By weaving stories and narrative, the authors make complex information
easy to understand and fun to read. In addition, RESPECT meets the
demands of the global economy, offering an international perspective
with corresponding cultural nuances that are critical to helping leaders
manage the needs of their workforces.
