Most people dread writing reports; they also dread reading reports. What
they don't realize is that the techniques that make writing more
readable make it more powerful. This is especially relevant for
professionals in areas such as audit, risk, compliance, and information
security.
This small volume provides the tools and techniques needed to improve
reports. It does so through addressing crucial concepts all too often
overlooked in the familiar rush to perform tasks, complete projects, and
meet deadlines.
These concepts - the role of culture in communication; the link between
logic and language; the importance of organizing thoughts before
writing; and how to achieve clarity - may seem academic or theoretical.
They're not. Unless writers understand their own thoughts, actions, and
objectives, they cannot hope to communicate them at all - let alone
clearly.