This book introduces quality improvement for anyone studying or working
in healthcare. Written in clear, straightforward language, it explores
quality improvement from multiple perspectives and outlines a range
models and toolkits you can use in practice. Encouraging you to reflect
on your role as an improver, the book equips you with the knowledge and
skills you need to work through each stage of the improvement process -
from troubleshooting an issue, to working with others to make an
improvement, through to its evaluation.
Key features:
- Case studies and activities help you to apply theory and methodology
to your everyday role.
- A comprehensive glossary introduces quality improvement terminology
and concepts.
- A logical four-part structure moves from the basics up, building your
knowledge and understanding as you go.