Measuring the return on investment (ROI) of human resources programs
(HR) is critical for success in today's business world and is an
absolute requirement for HR professionals who are part of the senior
executive team. Responding to the current accountability demands that
continue to challenge human resource professionals, this updated edition
illustrates the use of ROI methodology as a communication tool that
strengthens the relationship with senior management as well as a
process-improvement tool that enhances and improves HR's contributions
to the bottom line. With this guide, human resource managers will prove
their value to their companies by learning how to measure ROI in a
variety of programs, policies, practices, and solutions; develop the ROI
of HR with basic, step-by-step instructions; and collect, analyze, and
report data with sophistication.