Professional services firms - from the legal sector to accountancy,
consulting and beyond - face increased disruption. Service delivery
models are under pressure to adapt to changing client expectations.
Technology offers new ways of working with clients, but changes the
skills profile required of professionals, and threatens the traditional
people-centred business model. The Professional Services Leadership
Handbook equips leaders, and aspiring leaders, with tools and
insights both to tackle these long-term disruptive trends and to
maximise their firm's profitability today.
Leaders of professional services firms find themselves with a daunting,
but exciting, range of challenges ahead. Using practical insights drawn
from experienced professional services leaders, the Professional
Services Leadership Handbook explores new models and working
practices to address four components of strategic leadership: clients,
business, people and self leadership. It offers clear-sighted analysis
of common pain points, and provides innovative solutions for dealing
with them. This practical guide is designed for everyone involved in
leadership decisions, whether that be a practice area, sector group,
business function, or even firm-wide leadership role. It will help
readers to focus their attention on the activities that will really make
a difference to the success of their firm.
