Process Management for the Extended Enterprise: Organizational and Ict Networks (Softcover Reprint of the Original 1st 2004)Paperback - Softcover Reprint of the Original 1st 2004, 30 August 2012

Process management is becoming one of the most important competitive weapons for firms and can determine a change in business strategy. In this context, the related information flows go beyond the traditional firm's boundaries, resulting in networks with other business units, selected suppliers and clients. This book explores the key areas that will inform the business paths of many firms. It draws on the studies and experience developed in several major companies with contributions by leading Information & Communication Technologies (ICT) companies.