Baker takes on eight dysfunctional people management practices
originating from the scientific management and offers practical
solutions for changing these practices and increasing organizational
agility.
Agile is the new black. Every business now has to be adaptive, nimble
and ready to pivot - managers have to be comfortable with ambiguity and
constantly ready for change. And yet...
While agility is regarded as essential for competitive advantage, most
organizations are still unthinkingly applying people management
practices, rooted in Frederick Taylor's scientific management philosophy
of the early 20th century, designed to ensure consistency and efficiency
on production lines but which actively prevent the sort of creativity
and flexibility needed in the modern workplace.
100 years of scientific management has led to the creation of eight
performance myths. Myths that impede the agility necessary to compete in
the age of the knowledge worker but which are so instinctively embedded
in management psyche that they go unchallenged despite the fact that the
changing world of work has rendered them dysfunctional and
counterproductive.
Through case studies and examples Baker demonstrates how the right
workplace culture for promoting and applying agile decision-making
consists of eight values shared by employer and employee - values that
are polar opposite of the values and assumptions of traditional
management styles. A new psychological contract that enables the
collaborative working relationship necessary for agility to flourish.