THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME
As an office professional, you are the point person for critical
day-to-day activities. That means effective communication with your
manager and internal and external stakeholders is key to the success of
your office and organization.
Perfect Phrases for Office Professionals has hundreds of ready-to-use
phrases for any situation you're likely to face. From defining your role
in the office to promoting interdepartmental communication to getting
the credit you deserve, this handy, quick-reference guide provides the
most effective language to:
- Establish a quality relationship with your manager
- Clarify and manage assignments
- Get results without formal authority
- Handle customer complaints like a pro