Many firms are now developing policies for outsourcing IT and other
basic functions, this book analyses this issue from the perspective of
both the outsourcer and the insourcer. Chorafas describes management
needs and shows how technology can be used to meet these needs. The book
also highlights the benefits and risks that companies face when they
attempt to differentiate themselves through new technology. The book is
based on an extensive research project in the US, UK, Germany, France,
Switzerland and Sweden.