Outside the Box presents an in-depth study of media representation of
the 1997 United Parcel Service (UPS) workers' strike. Deepa Kumar
delineates the history of the strike, how it coincided with the rise of
globalization, and how the mainstream media were pressured to
incorporate pro-labor arguments that challenged the dominant logic of
neoliberalism. Drawing on a textual analysis of over five hundred news
reports, Kumar argues that media reform is more complicated than is
suggested by liberal media theorists. She makes a case for a dialectical
understanding, developing a "dominance/resistance model" for media
analysis.