While healthcare managers must juggle many responsibilities, one of the
most important aspects of their job is interacting with and motivating
their colleagues and staff. Leaders who develop the skills to deliver on
this front will achieve greater individual, team, and organizational
success. Organizational Behavior and Theory in Healthcare: Leadership
Perspectives and Management Applications examines the theories of
organizational design, leadership, management, and social psychology as
they apply to health services. Through its practical approach to the
tools and framework for understanding, structuring, and changing
managerial behavior, the book allows readers to fully comprehend the
concepts and recognize how they apply to the interactions and
interrelationships of people, structures, and organizations. This
extensively revised edition includes 29 new cases, based on real-life
experiences, that can be studied in conjunction with specific chapters.
The book also contains new chapters on employee satisfaction, work
teams, and human resources, as well as an updated chapter on diversity,
equity, and inclusion.
Other content new to this edition includes:
- The impact of recent and future innovations in healthcare
- Sexual harassment and power politics in the workplace
- Methods for improving gender and racial equity in health outcomes
- Lessons learned from the COVID-19 pandemic on organizational learning
and ethics
In each chapter, the authors outline specific learning competencies to
provide students with the knowledge and skills required for their
careers in healthcare management. End-of-chapter cases, activities, and
questions reinforce students' learning. Leaders who have a firm grasp of
the theories and practices of organizational behavior presented in this
book will be able to guide their organizations to peak performance.
